Power enterprise-wide visibility with AI-driven auditing, analytics, and coaching that strengthen compliance, performance, and customer experience at scale.
Schedule a DemoAI-QMS by Omind.AI helps enterprises unify quality management across global operations. It automates audits, ensures compliance, and delivers actionable insights for leaders managing multiple teams, geographies, and languages. As an AI QMS software built for enterprise-scale performance, it integrates seamlessly with CRMs, contact center platforms, and compliance systems. From auto-scoring 100% interactions to tracking QA workflows and agent coaching, AI-QMS enables organizations to make data-driven decisions that enhance CX, governance, and operational precision worldwide. Trusted by enterprises across industries — including Retail & Ecommerce, BFSI, Healthcare, Travel & Hospitality, Telecom, Utilities, and more.
AI-QMS delivers quantifiable impact for enterprise CX and quality operations—turning QA into a growth driver.
Clients
Happy Employees
115% higher audit throughput with automated workflows and data-driven evaluations.
+20% improvement in customer experience across global service channels.
85%+ accuracy improvement through AI-powered checks and smart scorecards.
210% boost in productivity and sales outcomes within 8 weeks of deployment.
AI-QMS simplifies complexity—bringing automation, analytics, and accountability together for organizations that demand precision, performance, and measurable outcomes.
Manage global QA from one unified system with real-time visibility and control.
Identify compliance gaps and performance trends before they affect outcomes.
Empower teams with consistent feedback and structured learning at scale.
Ensure unbiased evaluation & balanced audit distribution across multiple regions.
AI-QMS helps large organizations simplify quality operations, enforce consistency, and scale compliance across every customer touchpoint.
Standardize processes and enforce consistent QA frameworks across multiple business units.
Access real-time reports, ensuring full visibility for auditors and stakeholders.
Implement quickly across regions with plug-and-play integrations and cloud-based scalability.
Use predictive analytics to align quality outcomes with business KPIs and revenue.
Discover how AI-QMS by Omind.AI empowers enterprises to automate audits, improve compliance, and deliver measurable CX excellence across industries and global teams.
Stay ahead of emerging trends in AI call center QA, automation, and compliance management. Learn how enterprise leaders use AI QMS for CX to improve customer loyalty and service outcomes.
We’ve compiled the most common questions from enterprise QA and CX leaders considering AI-powered quality management.
AI-QMS by Omind.AI is an enterprise-grade AI-powered quality management system that automates audits, enhances compliance accuracy, and centralizes reporting. It helps large organizations unify QA operations across regions, teams, and platforms while improving performance and customer satisfaction.
AI-QMS applies advanced algorithms to detect policy deviations, track agent adherence, and deliver consistent evaluations. Enterprises achieve higher audit accuracy and accountability while reducing manual bias and compliance risk through real-time monitoring and reporting dashboards.
Yes. AI-QMS is designed for enterprise scalability. Its cloud-native architecture supports multilingual, multi-region environments, offering centralized dashboards, role-based access, and integration flexibility—ensuring consistent governance across global operations.
Deployment is fast and secure. Most enterprise teams onboard within a few weeks, integrating with CRM and contact center systems like Salesforce, Zendesk, and Five9. AI-QMS offers dedicated onboarding support to ensure seamless adoption.
Enterprises using AI-QMS report an average 20% improvement in CX, 1.5× faster QA efficiency, and 60% fewer escalations within the first 60 days. Its automation and analytics enable measurable ROI, improved compliance, and stronger customer trust.
AI-QMS by Omind.AI automates audits, enhances compliance, and empowers contact centers with AI-powered quality management for smarter, human-centered customer experiences.
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